Privacy Policy

Last updated: 12/9/2025

This Privacy Policy describes how Plango Web ("we," "us," or "our") collects, uses, and shares your personal information when you visit our website (plangoweb.com) or use our services.

1. Information We Collect

We collect information you provide directly to us, such as when you fill out a contact form, book a call, or subscribe to our newsletter.

Personal Information: Name, email address, phone number, business name, and billing address.
Payment Information: If you make a purchase, we collect payment details via our third-party processor (Stripe). We do not store your credit card information directly.
Usage Data: We automatically collect data about how you interact with our site, including IP address, browser type, pages visited, and time spent on the site.

2. How We Use Your Information

We use your information to:

Provide, maintain, and improve our services.
Process transactions and send related information, including confirmations and invoices.
Send you technical notices, updates, security alerts, and support messages.
Respond to your comments, questions, and customer service requests.
Communicate with you about products, services, offers, and events (you can opt out at any time).

3. Information Sharing

We do not sell your personal information. We may share your information with:

Service Providers: Vendors who perform services on our behalf (e.g., hosting, payment processing, email delivery).
Legal Requirements: If required by law or in response to valid requests by public authorities.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

5. Third-Party Links

Our service may contain links to other sites that are not operated by us. If you click a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

6. Data Retention

We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy, including for the purposes of satisfying any legal, accounting, or reporting requirements.

7. Your Rights

Depending on your location, you may have the right to access, correct, delete, or restrict the use of your personal data. To exercise these rights, please contact us.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at: mazell@plangoweb.com